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Technology Implementations
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Backup Solutions and Disaster Recovery 33412
Tape backup solutions, off-site storage, tape libraries, tape backup software, etc.
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Data Recovery Services 32550
Accidentally deleted some very important files? Need to clean up from a virus or a disgruntled employee.
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Network Installation and Configuration 31921
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Remote Access Solutions 31056
The Virtual Office is an increasingly used option, Jackson Technical can provide many solutions for your business.
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VPN (Virtual Private Networking) 33385
What is a VPN (Virtual Private Network) and how can it help my business?
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Web Hosting - In-house vs. Outsourced 29030
Debating hosting your own Internet services, such as web and email? Make sure you know what you're getting into first...
Technical Reference
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Adobe Acrobat Crashes with Google Updater 25311
Some versions of Adobe and Google updater conflict.
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Adware and Spyware Removal Programs 43372
We recommend the following tools and programs to help remove spyware and adware.
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An error occurred while accessing the DHCP database 17197
Getting this error when editing a DHCP Reservation?
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Auto Suggest Tips 29692
Do you have a problem with Outlook 2002/2003's autocomplete cache not working, but 'Suggest names while completing to To, CC, BCC fields' is enabled in Tools, Options, Preferences, E-mail Options, Advanced?
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CiceroUIWndFrame Not Responding Error 38491
CiceroUIWndFrame Not Responding Error during shutdown or restart fix
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Default Passwords List 74055
Default passwords used on common networking components.
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Dell Recommended Software install sequence 37801
This is the recommend order of installation of Dell firmware, BIOS, and driver updates.
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Dynamic Memory driver failed because dynamic memory is not supported 142541
After installing Windows Server 2008 R2 SP1, Server 2008 R2 virtual machines receive the error: The Dynamic Memory driver failed because dynamic memory is not supported on this release of Windows.
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Exchange Directories to Exclude from Virus Scan 36511
You should exclude certain directories from virus scanning for each version of Exchange. Use a virus scanner specifically created for scanning Exchange to protect your mail server and clients from viruses.
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FIX: MSIE Print causes res//C:\WINDOWS\System32\shdoclc.dll/preview.dlg 84024
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FIX: UniFi Site-to-Site VPN Error: Invalid Payload 11160
Fix found for "There was an error saving the data: Invalid Payload" UniFi dashboard
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FIX: Windows XP CDROM doesn't work - Device Manager shows Exclamation Point 35232
Windows XP can have a problem where your CD-ROM, CD-RW, DVD-ROM, DVD-RW (any optical drive) does not show up as a drive letter, and Device Manager shows a yellow exclamation point
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Free Online URL Scanners 16075
List of online checks to scan websites for malicious code
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How to reset or remove Trend Micro OfficeScan password to default 366596
Reference how to manually reset Trend's OfficeScan antivirus password
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How to set Office 365 passwords to never expire 18727
Quickly stop problems caused by end user Office 365 password expiration!
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Microsoft Windows Server Per-Core Licensing 14619
Summary of per-core licensing, and a handy calculator.
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MSI CoreCell-Extreme Chip you’ve ever needed 30538
Funny BIOS screenshot
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Outlook continuously prompts for logon credentials. 73145
When you start Microsoft Outlook, you may receive one of the following error messages: Your logon information was incorrect. Check your username and domain, then type your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password.
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Recordable DVD Formats 28388
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SBS 2003 error: Can't create file: FAX.TIF 95785
Using Outlook 2003 and Small Business Server 2003 users will sometimes recieve the error: "Can't create file: FAX.TIF. Right-Click the folder you want to create the file in , and then click Properties on the shortcut menu to check your permissions on the folder."
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Technical Certifications 27884
What are they, and why is it important to have? MCSE, CNE, MCP, etc.
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The virtual machine could not be started because the hypervisor not running 59127
After adding the Hyper-V role, you may see this error message after attempting to start your first virtual machine. The most common fix is a BIOS setting.
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To remove / reset the uninstall password for Symantec AntiVirus Corporate 41812
Reference how to manually remove the uninstall password requirement for Symantec AntiVirus Corporate Edition.
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Tulsa ISP DNS servers, mail servers, support contact 66787
A quick reference of Tulsa, OK Internet Providers DNS name servers, mail server addresses, support numbers, etc
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What is E-mail Spoofing? 24247
A description of email spoofing for technical and non-technical alike.
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Windows Server 2012 Updates problems 15968
Microsoft Server 2012 changed the "old" (reliable) way of installing updated to a new maintenance window.
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Windows Small Business Server 2003 Port Forwarding 117126
These ports can be forwarded at the router to your SBS2003 server for full Remote Web Workplace functionality.
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Windows Small Business Server 2008 Port Forwarding 57330
These ports can be forwarded at the router to your SBS2008 server for full Remote Web Workplace functionality.
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Windows Small Business Server 2011 Port Forwarding 43176
These ports can be forwarded at the router to your SBS2011 server for full Remote Web Workplace functionality.
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Yahoo SBC Manual DSL Signup 34375
"How-To" Tutorials
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Allowing XP SP2 Symantec / Norton AntiVirus to report to Symantec Security 30165
You can still view virus logs and clean from the Symantec System Center after you install Windows XP SP2.
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FIX: Hyper-V Move Error 0x80090303 60016
When moving a Hyper-V virtual server between two Server 2012 and Server 2012-R2 hosts, you may receive and error 0x80090303.
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FIX: IIS 6.0 compression corruption causes access violations 38313
On a computer that is running Microsoft Windows Server 2003 and Microsoft Internet Information Services (IIS) 6.0, static files that are compressed may become corrupted and may include content from other files on the Web server. If this behavior occurs, the page that is returned to the client is not rendered correctly.
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FIX: Windows 8.1 upgrade not available in App Store 47358
OEM version of Windows 8 would not show the Windows 8.1 update in Microsoft App Store
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How to add other file shares to SBS 2011 Remote Web Access 84991
Reference on how to add file shares from different servers to SBS 11 Remote Web Access (RWA)
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How to Change SBS Remote Web Workplace Company Name 42320
This quick registry change will change the company name listed on the Small Business Server 2003 RWW web pages.
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How To Configure Entourage 2004 for SBS 2003 46025
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How to connect Auvik to Ubiquiti devices using SNMP v3 to UniFi controller 12885
Auvik Support provided an article on how to connect to Ubiquiti devices using SNMP v1, but how about SNMP v3?
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How to enable automatic logon on Windows XP 30209
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How to map .HTM files to use ColdFusion MX 35075
Older versions of ColdFusion just needed to change the processing executable in IIS. With MX, you must also change WEB.XML for the JRUN/Java processor.
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How to Move Symantec Clients from one parent Server to Another 153473
You installed Norton AntiVirus Corporate Edition (NAVCE) legacy clients or Symantec AntiVirus Corporate Edition (Symantec AV) clients as a managed client of a Symantec AV 8.x server, and now you want to move the client or clients to a different parent server.
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How to prevent SMTP Relay on Exchange Servers 29101
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How to put Siemens SpeedStream 4100B into Bridge Mode 51502
This article explains how to put a Siemens SpeedStream 4100B DSL modem into Bridge Mode for use with another router, such as a LinkSys WRT54G.
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How to remove 0.0.0.0 gateway IP address 27944
We've occasionally had an annoying problem of an additional 0.0.0.0 gateway IP address that we cannot get rid of.
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How to remove Internal Web Site links from SBS 2008 client desktops? 28589
Small Business Server 2008 automatically and by default adds an icon labeled "Internal Web site" to every desktop in the domain. What if you don't want it and can't find where to delete it?
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How to restore Offline Files without Windows working 149120
How to restore files that are stored in C:\WINDOWS\CSC (the offline files storage location) back to normal readable files.
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How to Restore Only local copy exists files 30115
Windows offline files synchronization occasionally errors. You see "Only local copy exists" in the status column.
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How to Setup a VPN connection 30164
How to configure a VPN connection to your corporate network in Windows XP Professional
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How to Start Internet Explorer with no Add Ons 21063
In order to troubleshoot IE problems related to plugins and toolbars or malware infections.
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How to uninstall Virex 7.2 on Mac OS X 33441
Uninstalling Virex (now owned by McAfee) version 7.2 can be difficult because no installer is provided, and both Apple and MaAfee's sites no longer provide a solution.
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Nothing happens when you try to Export a CSV to Excel. 35839
This can happen very often with certain spyware cleaners.
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Server 2008: Show Open Files 33795
Microsoft Windows Server 2008 has moved where to find files in use with the open files function.
News
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Beware of Fake Trademark Domain name scams! 24688
We've recently seen an increased number of emails, letters, and web form posts from companies purporting to alert you of trademark infringements in foreign countries. These are NOT legitimate.
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Dell Computers, Servers, and Laptops in Tulsa 33066
Jackson Technical is a authorized reseller of Dell PC equipment, notebooks, and servers.
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MALWARE INSTALLED SUCCESSFULLY 3480
Huntress Labs have created a fun QR code to use at conferences to promote their amazing products!