Articles

Technical Reference: Adobe Acrobat Crashes with Google Updater

We often run into situations where Adobe Acrobat crashes.  Adobe would crash for some unknown reason when performing various functions, saving, printing, digital signatures, etc.

Normally, we would perform an uninstall / reinstall and ensure to download all available patches.  With Adobe Acrobat Professional or Standard, this can take more an hour.

One sure thing to check is if Google Updater is running in Task Manager.

Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

 

If so, End Task, and see if your Adobe problems go away.

 

If they do, use regedit or HiJackThis to remove it from starting with the PC.

This article viewed 24712 times as of 11/21/2024 --- First published on 11/21/2007 --- Last modified on 11/21/2007

<< Back to Articles


Note: Some of our articles were originally published several years ago. There may be errors or newer information. If you find an error, please use the Contact page to let us know. We create these articles as a public benefit to our fellow IT Support and network administration professionals.