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Technical Reference

Adobe Acrobat Crashes with Google Updater 6395

Some versions of Adobe and Google updater conflict.

Adware and Spyware Removal Programs 21859

We recommend the following tools and programs to help remove spyware and adware.

Auto Suggest Tips 11091

Do you have a problem with Outlook 2002/2003's autocomplete cache not working, but 'Suggest names while completing to To, CC, BCC fields' is enabled in Tools, Options, Preferences, E-mail Options, Advanced?

CiceroUIWndFrame Not Responding Error 7382

CiceroUIWndFrame Not Responding Error during shutdown or restart fix

Default Passwords List 24621

Default passwords used on common networking components.

Dell Recommended Software install sequence 9536

This is the recommend order of installation of Dell firmware, BIOS, and driver updates.

Exchange Directories to Exclude from Virus Scan 14589

You should exclude certain directories from virus scanning for each version of Exchange. Use a virus scanner specifically created for scanning Exchange to protect your mail server and clients from viruses.

FIX: MSIE Print causes res//C:\WINDOWS\System32\shdoclc.dll/preview.dlg 56722

FIX: Windows XP CDROM doesn't work - Device Manager shows Exclamation Point 2216

Windows XP can have a problem where your CD-ROM, CD-RW, DVD-ROM, DVD-RW (any optical drive) does not show up as a drive letter, and Device Manager shows a yellow exclamation point

How to reset or remove Trend Micro OfficeScan password to default 166382

Reference how to manually reset Trend's OfficeScan antivirus password

MSI CoreCell-Extreme Chip you’ve ever needed 387

Funny BIOS screenshot

Outlook continuously prompts for logon credentials. 32562

When you start Microsoft Outlook, you may receive one of the following error messages: Your logon information was incorrect. Check your username and domain, then type your password again. If your account is new or if your administrator requested a password change you need to click Change Password then logon with your new password.

Recordable DVD Formats 10295

SBS 2003 error: Can't create file: FAX.TIF 68096

Using Outlook 2003 and Small Business Server 2003 users will sometimes recieve the error: "Can't create file: FAX.TIF. Right-Click the folder you want to create the file in , and then click Properties on the shortcut menu to check your permissions on the folder."

Technical Certifications 11682

What are they, and why is it important to have? MCSE, CNE, MCP, etc.

The virtual machine could not be started because the hypervisor not running 366

After adding the Hyper-V role, you may see this error message after attempting to start your first virtual machine. The most common fix is a BIOS setting.

To remove / reset the uninstall password for Symantec AntiVirus Corporate 10831

Reference how to manually remove the uninstall password requirement for Symantec AntiVirus Corporate Edition.

Tulsa ISP DNS servers, mail servers, support contact 3028

A quick reference of Tulsa, OK Internet Providers DNS name servers, mail server addresses, support numbers, etc

What is E-mail Spoofing? 1713

A description of email spoofing for technical and non-technical alike.

Windows Small Business Server 2003 Port Forwarding 55240

These ports can be forwarded at the router to your SBS2003 server for full Remote Web Workplace functionality.

Windows Small Business Server 2008 Port Forwarding 15272

These ports can be forwarded at the router to your SBS2008 server for full Remote Web Workplace functionality.

Yahoo SBC Manual DSL Signup 13854


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