Services

Enterprise Services for Small Business

Jackson Technical offers a number of service options to keep your organization IT infrastructure secure and running smoothly, from database design and implementation to server performance monitoring and maintenance. We even have an Apple Mac Genius on staff.

• Windows Desktop and Windows Server Support
• Server Performance Monitoring and Maintenance
• Desktop Performance Monitoring and Maintenance
• Desktop Configuration Services and Enforcement
• Windows and Macintosh Integration
• Enterprise Antivirus Management
• Print Servers and Queue Management
• Software Installation, Maintenance and Upgrades
• Database Design, Development and Conversion
• VOIP phone support for 3CX Phone System

For details on each of these enterprise services, please click here.

Networking and Network Security Services

We can quickly get clients setup for telecommuting or install a wireless mesh network where a hardwired network just isn't feasible.

• Network Wiring
• Wireless Mesh Networking
• Virtual Private Networking
• Remote Access Solutions
• Antivirus Management
• Virus Disinfection and Outbreak Management
• Firewall Management and Monitoring
• Email Content and Attachment Filtering

Please click here for further details on each of these network security services.

Disaster Recovery and Backup Solutions

Ensuring your business has a plan in case of disaster is critical. We have experience in developed recovery plans and work with a number of cloud storage providers, in addition to our own local colocation facility, to ensure accessibility and reliability of your data.

• Business Continuity Planning / Disaster Recovery Planning
• Email Continuity
• High Availability Services
• Hot Spare Program
• Monitored Backup Solutions
• Off-Site and Cloud Backup Solutions
• UPS Monitoring and Maintenance

For details on each of these services, please click here.

General Support Services

Often, one of our experienced techs can solve a problem remotely with our world-class Remote Assistance Portal. In the case of more difficult issues, we are always willing to travel to your location and troubleshoot the issue in person. We offer several additional general support services as well.

• On-Site Desktop and Laptop Support
• Remote Support
• Help Desk Services
• After-Hours Network and Server Support
• Customer Service Portal

Please click here for further details on each of these services.

IT Consulting

From software license compliance to security policy planning, we do it all. We also have extensive experience with SOX and PCI auditing and compliance.

• Asset Tracking and Reporting / IT Asset Lifecycle Management
• Change Management Services
• Employee Training
• Vendor Relationship Management
• Hardware and Software Procurement Assistance
• Hardware Service History
• License Compliance Reporting
• Network Assessments and Auditing
• Network Security Audits and Analysis
• Security Policy Planning
• Technical Usage, Analysis and Business Impact Reporting
• Staff Augmentation

For details on each of these consulting services, please click here.

Internet Services

In addition to our outstanding web developers and designers, we maintain our own high-security colocation facility within just feet of three redundant major data carriers that also has redundant power systems and switches and has experienced 99.99% uptime over the last five years.

• Web Hosting
• Email Hosting
• Web Application Development
• Web Site Design
• E-Commerce Implementations
• Virus Disinfection and Outbreak Management
• Firewall Management and Monitoring
• Email Content and Attachment Filtering

Please click here for further details on each of these network security services.